Payment Methods
Techville accepts various payment methods, including credit cards, debit cards, and online payment platforms. All payments must be made in the currency specified at checkout. By providing your payment information, you authorize Techville to charge the specified amount.
Refund Policy
For courses that provide immediate access upon payment and have no specific start date, we offer a 24-hour refund policy upon the client's request.
For courses with a specific start date, such as live group or individual lessons, refunds can be requested after the first lesson. Refunds will be processed back to the original payment method.
Non-Refundable Services
Please note that certain services, including but not limited to one-time consulting sessions or downloadable digital products, may be non-refundable. These exceptions will be clearly stated at the time of purchase.
Failed Payments
If a payment fails due to insufficient funds, incorrect payment information, or any other reason, we will attempt to contact you to resolve the issue. If the payment issue is not resolved within 7 days, Techville reserves the right to suspend or terminate your access to our services.
Changes to Payment and Refund Policies
Techville reserves the right to update our payment and refund policies at any time. Any changes will be posted on our website and will take effect immediately. Please review these policies regularly.
Contact Information
If you have any questions or concerns regarding payments or refunds, please contact our support team at julia@mytechville.com.
